MyTradingBuddy
MyTradingBuddy.ai

Privacy Policy

Effective Date: January 1, 2025

1. Introduction

Mango Villa LLC, operating as MyTradingBuddy.ai ("we," "us," or "our"), is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered trading analysis platform.

By using MyTradingBuddy.ai, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Information You Provide to Us

  • Account Information: Name, email address, password, and profile information
  • Trading Preferences: Trading instruments, risk tolerance, experience level, and trading goals
  • Financial Information: Subscription payment information (processed securely through Stripe)
  • Communications: Messages you send to us, support requests, and feedback
  • User Content: Trading notes, journal entries, screenshots, and analysis you create or upload

2.4 SMS/Text Message Data

  • SMS Opt-in Information: Your phone number when you opt-in to receive SMS notifications or alerts.
  • SMS Interaction Data: Records of text messages sent to you, your responses, and any actions taken in response to SMS communications.

2.2 Information Collected Automatically

  • Usage Data: Pages visited, features used, time spent on pages, and interaction patterns
  • Device Information: IP address, browser type, operating system, device identifiers
  • Analytics Data: Performance metrics, error reports, and usage statistics
  • Cookies and Similar Technologies: Session cookies, preference cookies, and analytics cookies

2.3 Information from Third Parties

  • Authentication Services: Basic profile information from Google when you sign in with Google
  • Payment Processors: Transaction confirmations and subscription status from Stripe
  • Analytics Services: Usage insights from analytics providers

3. How We Use Your Information

We use the information we collect to:

3.1 Provide and Improve Our Services

  • Create and manage your account
  • Provide AI-powered trading analysis and insights
  • Personalize your experience based on your preferences
  • Process your subscription payments
  • Improve our AI models and algorithms
  • Develop new features and services

3.2 Communicate with You

  • Send service-related notifications and updates
  • Respond to your inquiries and support requests
  • Send marketing communications (with your consent)
  • Notify you about changes to our Service or policies
  • SMS Communications: Send you SMS notifications, alerts, and marketing messages (if you have opted in).

3.3 Legal and Security Purposes

  • Comply with legal obligations
  • Protect our rights and property
  • Prevent fraud and abuse
  • Ensure the security of our Service

4. Information Sharing and Disclosure

WE DO NOT SELL YOUR PERSONAL INFORMATION FOR CASH IN A DATA-BROKER SENSE. WE DO, HOWEVER, USE ANALYTICS, ADVERTISING PIXELS, AFFILIATE ATTRIBUTION, SESSION TOOLS, AND RELATED TECHNOLOGIES THAT SEND DATA TO THIRD PARTIES (E.G. FOR MEASUREMENT, ATTRIBUTION, OR AD DELIVERY). UNDER U.S. STATE PRIVACY LAWS — INCLUDING THE CALIFORNIA CPRA — CERTAIN OF THOSE DISCLOSURES MAY CONSTITUTE A "SALE," "SHARING," OR "TARGETED ADVERTISING" OF PERSONAL INFORMATION EVEN WHEN NO MONEY CHANGES HANDS.

California and other U.S. state residents may have the right to opt out of sale/sharing/targeted advertising as described in Section 7. Regardless of geography, we may share your information in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our platform (e.g., Firebase for authentication, Stripe for payments, hosting providers, SMS communication platforms)
  • Legal Requirements: When required by law, subpoena, or other legal process
  • Protection of Rights: To protect our rights, property, or safety, or that of our users or the public
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly consent to sharing
  • Advertising, Analytics, and Affiliates: With advertising networks, analytics providers, affiliate platforms, and similar vendors for attribution, conversion tracking, retargeting, product improvement, fraud prevention, and campaign performance — which may involve cookies, pixels, device identifiers, and hashed or pseudonymous identifiers
  • SMS Communication Providers: With third-party SMS providers for the purpose of sending and receiving text messages on our behalf.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption of data in transit using HTTPS/TLS
  • Secure storage using Firebase and industry-standard cloud infrastructure
  • Access controls and authentication mechanisms
  • Regular security assessments and monitoring
  • Employee training on data protection

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:

  • Account Information: Retained for the duration of your account and up to 90 days after deletion
  • Trading Data and Analysis: Retained for the duration of your subscription
  • Payment Records: Retained as required for tax and accounting purposes (typically 7 years)
  • Marketing Communications: Until you unsubscribe or withdraw consent

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

7.1 General Rights

  • Access: Request a copy of your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Receive your data in a portable format
  • Restriction: Request restriction of processing
  • Objection: Object to certain processing activities

7.2 California Residents (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act as amended by the CPRA (“CCPA”) may apply to you.

You may have the right to:

  • Know what personal information we collect, use, disclose, and retain
  • Request access to and correction of inaccurate personal information
  • Request deletion of personal information (subject to exceptions)
  • Opt out of the “sale” or “sharing” of personal information (including for cross-context behavioral advertising) and limit certain uses of sensitive personal information, where those rights apply
  • Not be retaliated against for exercising CCPA rights

To submit a request, email hello@mytradingbuddy.ai with the subject line “California Privacy Request” and describe your request. We may verify your identity before processing. Depending on your browser and applicable law, you may also use a recognized opt-out preference signal (such as Global Privacy Control); if we are required to honor such a signal, we will process it accordingly — you may still email us to confirm opt-out status.

We do not knowingly sell or share personal information of consumers under 16 years of age without affirmative authorization as required by law.

7.3 European Residents (GDPR)

European residents have rights under GDPR including:

  • Right to lodge a complaint with a supervisory authority
  • Right to withdraw consent at any time
  • Right to object to automated decision-making

To exercise any of these rights, please contact us at hello@mytradingbuddy.ai. We will respond to your request within 30 days.

8. COOKIES AND COMPREHENSIVE TRACKING

8.1 Extensive Tracking Technologies

WE USE EXTENSIVE TRACKING TECHNOLOGIES TO MONITOR ALL ASPECTS OF YOUR USE OF OUR SERVICE.

We employ various tracking technologies including but not limited to:

  • Essential Cookies: Required for the Service to function
  • Authentication Cookies: To maintain your login session
  • Analytics Cookies: To track every interaction with our Service
  • Tracking Pixels: To monitor your behavior across pages
  • Browser Fingerprinting: To identify your device uniquely
  • Local Storage: To store data on your device
  • Session Storage: To track your current session
  • ETags: For cache tracking

8.2 Affiliate and Marketing Tracking

WE PARTICIPATE IN AFFILIATE PROGRAMS AND USE EXTENSIVE MARKETING TRACKING.

  • Affiliate Cookies: To track referrals and attribute sales to affiliates
  • Conversion Tracking: To monitor all actions leading to subscriptions
  • Retargeting Cookies: To show you ads across the internet
  • Cross-Device Tracking: To link your activity across multiple devices
  • Third-Party Analytics: Including Google Analytics, Facebook Pixel, and others
  • Heatmap Tracking: To record where you click and move your mouse
  • Session Recording: May record your entire session for analysis

8.3 What We Track

We track and collect ALL information about your use of our Service, including:

  • Every page you visit and how long you stay
  • Every button you click or hover over
  • All trading strategies you view or create
  • Your scroll patterns and reading behavior
  • Time spent on each feature
  • Your IP address and approximate location
  • Your device information and browser details
  • Your referral source and marketing attribution
  • All searches and queries you make
  • Failed actions and error encounters

8.4 Third-Party Tracking

We share tracking data with numerous third parties including:

  • Analytics providers
  • Advertising networks
  • Affiliate networks
  • Marketing automation platforms
  • Customer relationship management systems
  • Payment processors
  • Any other service providers we deem necessary

8.5 Cookie Control

While you can attempt to control cookies through your browser settings:

  • Disabling cookies will severely limit Service functionality
  • We may still track you through other means
  • Some tracking cannot be disabled
  • By using our Service, you consent to ALL our tracking practices

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from your country.

We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy, including implementing Standard Contractual Clauses where required.

10. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn we have collected information from a child under 18, we will delete that information promptly.

11. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our Service after any modifications indicates your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Mango Villa LLC
Operating as: MyTradingBuddy.ai
Address: 30 N Gould St Ste R, Sheridan, Wyoming 82801
Email: hello@mytradingbuddy.ai
Website: https://mytradingbuddy.ai

For privacy-specific inquiries, you may also contact: privacy@mytradingbuddy.ai

Your Privacy Matters

We are committed to protecting your privacy and ensuring the security of your personal information. If you have any concerns about how we handle your data, please don't hesitate to contact us.